FREQUENTLY ASKED QUESTIONS

Q1: How do I place a rental order?

A:

1. Go to www.dbstores.com and log in or create an account.
2. On the homepage, click “Select Your Event.”
   
   
3. Click “Select a rental period” to view prices and availability.
4. Add items to your cart and complete checkout.

Q2: Why do I need to select my event first?

A:
Selecting your event automatically routes you to the correct rental inventory for that event location, ensuring you only see items approved for your show.

Q3: Do I need to select a date to see prices?

A:
Yes. You must select a rental period to view pricing.

Q4: Do I need to select dates to see availability?

A:
Yes. Availability is based on your selected event dates, so dates must be entered to view what is available.

Q5: Can I mix products from different locations in one order?

A:
No. Each order must be placed for one event location only.

Q6: Is delivery included?

A:
Delivery is included for participating events at their official venues.
(Details are listed on each event page.)

Q7: Do I need an account to place an order?

A:
Yes. You must log in or create an account before checking out.

Q8: When should I place my order?

A:
As early as possible. Inventory is limited, and popular items often sell out weeks before the event.

Q9: What if I need help placing my order?

A:
If you need assistance, please contact us at [email protected] or call 702-987-5965.