Frequently Asked Questions

🛒 How do I start my order?

Start by clicking the yellow 'CLICK HERE TO START YOUR RENTAL BOOKING' button on our homepage. You'll be redirected to our Booqable rental site where you can choose your trade show location and products.

⚠️ I received an error message that says items are unavailable in my cart.

This often happens if you selected the wrong delivery location. Please remove the unavailable item from your cart and select the correct trade show or city.

📦 Can I mix products from different locations?

No. Orders must be placed per location. Mixing products from different locations will result in availability issues.

📍 Where do you offer free delivery?

We offer FREE delivery to the following shows:
• New York Shows: TEXWORLD NYC, APPAREL SOURCING, MAGIC NYC, COTERIE at the Jacob Javits Center
• Las Vegas Shows: MAGIC LAS VEGAS, PROJECT LAS VEGAS, SOURCING AT MAGIC at the Las Vegas Convention Center
• Nashville Show: MAGIC NASHVILLE at Music City Center

🚚 Do you offer delivery or pickup?

Yes, delivery is available for all shows we service. Pickup is only available at our Las Vegas warehouse by appointment. We do not offer customer pickups in New York or Nashville.

💳 What payment methods do you accept?

We accept all major credit cards through our secure checkout. No cash or checks accepted. Trade shows do not require a security deposit.

🕓 When should I place my order?

We recommend placing your order as early as possible. Inventory is limited and some shows may sell out weeks in advance.